Mondo8 Our Process
Please refer to the general terms and conditions of Sales for your right and protection at Mondo8
Payment Methods
1. Visa, Mastercard, Alipay, WeChat Pay, and PayPal (with an additional 5% administrative fee) are all accepted payment methods.
Shopping Process
1. After placing an order (excluding the day of ordering), the item will be shipped within approximately 2-7 working days. Please refer to the order confirmation email sent by the supplier for the shipment details.
2. Supposedly your product should arrive within 14 days upon receipt of the confirmation email
3. All items will be shipped by delivery with tracker service only
4. During peak holiday seasons or in the case of uncontrollable natural disasters, there may be delays in shipping.
5. If any damage or defects are found in the received products, please contact our customer service within 14 days to file your refund request.
Order Modifications
1. All orders are considered final and cannot be canceled after issuance of order confirmation email by the supplier.
Refunds and Returns
1. To raise a refund request, please raise a refund request to Mondo8 and return the product to the supplier in accordance to our refund policy
2) Mondo8 does not own any products or orders made on the platform. We protect the customer by withholding the amount from the same order until the 14th days and without complaint before credit to supplier